How To Fix Sprint Moto E 4 Error 96

When the Google-powered Nexus series was discontinued, the Android I took over with some rather competitive handsets from unlike OEMs. Like, Motorola (Lenovo) Moto X4 for case. However, it seems that updates (even though they come on time) nonetheless come unfinished and a plethora of bug plagued Moto X4 users.

Judging from online reports, they come in numbers. That's why we enlisted them below and provided y'all with some applicative solutions. Make sure to try them out before turning your device to service.

Table of contents:

Lags and freezes

From the kickoff, we'll endeavour and provide some solutions for occasional lags and freezes. These, like many other errors, generally started occurring later on the upgrade to Oreo viii.0. and 8.ane. It seems that even the Android 1 devices are subjective to software-inflicted issues.

We explained three major troubleshooting steps (Manufacturing plant reset, App preferences reset, and Wipe cache division) in this section, so if you see a suggestion in some other problems, get back hither and follow the steps. Besides, images we provided are from some other device, so the settings and paths might differ slightly.

Here are some steps you tin can take to gear up lags and freezes when using Moto X4:

Clear cache from the app which freezes the most.
Disable apps from working in the groundwork. Greenify should serve the purpose.
Update your device for a possible update set up.
Reset app preferences.

Open up Settings.
Tap Apps.
Tap the 3-dot carte du jour.
Choose Reset app preferences.

Clear the cache partition.

Shut downwardly your handset.
Press and hold the Ability push and the Book Downwardly key until the device starts.
Use Volume keys (Up and Down) to navigate through the menu until yous reach Recovery style.
Printing the Ability push button to choose the Recovery mode.
Once you see the Android with the assertion mark, press and hold the Power button and, while belongings it, unmarried-printing the Volume Down key.
Use Volume keys again to navigate through the Recovery bill of fare and highlight "wipe cache partition".
Press the Ability push to select it and confirm if asked.
The procedure should start and it volition last for approximately ten minutes.

Reset your device to mill settings.

Backup your data on PC or cloud.
Tap Settings.
Open Backup & Reset.
Tap Factory information reset.
Choose Reset Device.
Select Erase Everything.
The device volition restart and all your settings will exist restored to default values.

Sudden restarts

In comparison to almost all other enlisted issues, this must be the worst. This, similar almost all others, also started occurring after a major update to Oreo eight or 8.i. The afflicted users stated that the mistake is hardly connected to a single app, as the phone reboots randomly without any obvious reason.

You can effort these steps to resolve the issue:

Boot the phone in Safe Way and look for changes.

Printing and agree the Ability button until the Power carte appears.
Now, press and hold the Power button once more until the "Reboot to safe mode" message appears.
Tap OK.
If the device works without restarting for some time, we propose following the next steps.

Wipe the cache sectionalization data.
Reset the device to factory settings.

Battery depleting fast

Since the Moto X4 packs a smaller LCD brandish and Snapdragon 630, the bombardment life and SoT are rather proficient. However, that inverse with over time. Some user's reports state that the battery life about halved after the update.

Here are some things you tin can try out and, at least slightly, improve the battery life on Moto X4:

Check the Location services settings for individual apps.
Disable Always On for Mobile Data.

Open Settings.
Tap Well-nigh phone.
Tap 7 times in succession on the Build number to unlock the Programmer options.
Open Developer options in Settings.
Under Networking, disable "Mobile Information always agile".

Disable groundwork apps. The update will most likely reset all kinds of your options in regards to background apps. That's why yous demand to configure this again.
Update the device firmware.
Reset app preferences.
Perform a factory reset.

Overheating

The overheating isn't a common outcome as another indeed are, only it's even so nowadays. And the trouble with overheating is that, over the extended time of abnormally high temperatures, chances that the hardware will go faulty essentially ascension.

That's why y'all need to deal with information technology and here are some steps which should aid:

Don't apply your handset while charging. Moto X4 has the Turbo Charging option and, too a faster charging, it often can get your phone quite hot.
Remove the casing while charging.
Update the firmware.
Reset your device to factory settings.
Try an alternative charger if that's possible.

Underperforming fingerprint scanner

At present, if the overheating isn't equally common, the issues with the fingerprint scanner spread like a plague. Lots of users experienced tiresome or fifty-fifty unresponsive fingerprint reader after the update. This is the go-to biometric security on the phone, and nosotros perfectly understand why the protests concerning the fingerprint scanner are quite harsh.

Just, don't worry. Follow these steps to endeavor and accost the fingerprint scanner bug on Moto X4 after the update:

Re-configure the fingerprint.
Try booting into Safe mode and, if the fingerprint performs better, uninstall all recently installed apps.
Remove the tempered glass or cases which may comprehend the fingerprint scanner.
Clean the fingerprint sensor from a droppings and greasy dirt with a wet fabric.
Reset your phone to factory values. In most occasions, we suggest restoring your device from a backup later on. In this instance, we propose starting clean.

In-call and general sound issues

Both in-call sound and speaker sound get a lot lower and the afflicted users tin barely hear anything. Even though there'south a slight risk of hardware malfunction, a variety of issues emerged just after an update.

Some of them include even the mic, every bit some users were able to hear everything but the other side couldn't. Which points towards a arrangement issues.

Follow these instructions to try and resolve the audio bug on Moto X4:

Disable absolute volume in Developer options. We explained how to enable Developer options above. Once you tin can access it, toggle "Disable Absolute volume" on.
If the sound issues emerge in video streaming apps (e.1000. YouTube), reset the app to manufactory settings and try again.
Use a medical booze and cloth to clear the mic and speaker. After that, you can apply a compressed air to remove all debris.
Kicking your device in a Safe way and test the speaker both with media files and in calls.
Perform a factory reset.

Bluetooth pairing fails

The majority of reported Bluetooth issues (at least the ones we were able to get the hold of) are related to pairing with the automobile system. This doesn't hateful that certain users had a hard time connecting to different devices. Bluetooth is either disconnecting randomly or won't connect at all.

If y'all're troubled by Bluetooth issues, make sure to try out the steps we enlisted below:

Wi-Fi and Mobile Data issues

Connection-wise, Bluetooth is not the only ane which needs fixing, patently. Even the Wi-Fi and Mobile Information issues are quite present, with the like symptoms. Either the connection cracks midway or the handset isn't able to connect.

Here are some steps you lot tin can endeavor out and look for improvements in the network department:

Alexa won't work

1 of the advantages for this handset is the presence of Assistant selection. On Moto X4, besides the obvious Google Assistant, yous can utilize Alexa as well. This, of course, applies to certain countries, but it's a valid option. Now, even though this is somewhat an exclusive for this device, user reports land that they weren't able to use Alexa as, supposedly, the Amazon's assistant had issues integrating with the device.

We roamed around and institute a few solutions you tin try to address this:

Make certain the Moto Alexa app is working in the background. Navigate to Settings > Apps > Settings > Special access. Under "Ignore battery optimization" toggle Moto Alexa on.
Clear the app's cache. Navigate to Settings > Apps > Moto Alexa > Storage. Tap Clear cache.
Check the app'southward permissions. It needs the mic admission, so make sure it's still enabled after an update.
Reinstall the app.

Google Play Services crashing

Google Play Services is the core of the Android platform. Basically, it connects all installed applications and makes sure that everything works as intended.

Now, one would presume that the stock Android experience on Moto X4 won't accept any problems with the Os itself. Sadly, that'due south not the case for some users, as they frequently experienced Google Play Services crashing.

If you're not sure about the applicative troubleshooting steps, follow the ones beneath:

Clear the app's cache.
Reinstall Play Services and Play Store apps.
Reset App preferences.
Update your device.
Bank check the permissions for Play Services.
Start the device in a Safe Mode.
Restore the Factory settings.

The device is not shown when continued to a PC

Yet another quite disruptive trouble for all users. Namely, since the system update to Android Oreo 8.1, more than a few users weren't able to access the telephone from a PC via USB. Allegedly, the device is charging but neither MTP nor ADB modes are available.

Nosotros accept some suggestions to get this work, so give them a endeavor:

Open Programmer options. Choose the "Select USB Configuration". From the listing, choose the MTP (Media Transfer Protocol).
Install Motorola suite for the PC. It provides certain drivers then it might aid PC recognizing the telephone.
Wipe enshroud partition.
Update your device.
Restart the device to factory settings.

Dialer and Camera apps crashing

Both Dialer and Camera crashes are quite common, but only the Dialer app causes the bluish screen freeze where you tin can't basically do goose egg but forcibly turn off your device. This is a grave issue, but information technology'southward apparently addressed in one of the recent patches.

Either fashion, if you're still experiencing app crashes, follow the steps we provided below:

Restart into Safe mode and try calling or taking a photograph. If everything works fine, remove all recently installed apps.
Articulate apps cache.
Reset apps preferences.
Restore apps to manufacturing plant values. Open up Settings > Apps. Choose both Camera and Dialer and tap Disable. You should be prompted to restore the app. You can update information technology later on.
Perform a factory reset.

Don't forget your warranty and ask for a replacement if the issue is persistent and the software fixes are not applicative.

This was our in-depth list of the most common Moto X4 issues. If in that location's an additional problem you care to share or questions regarding the ones we enlisted, feel free to do so. The comments department is in that location for a reason.